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Delivery Policy

At art-by-olga, we understand the importance of receiving your purchase in a timely and secure manner. Our delivery policy is designed to provide you with a seamless and stress-free experience.

  1. Delivery Location: We currently deliver to all addresses within Australia.

  2. Delivery Time: Our estimated delivery time is 7-10 business days from the date of purchase. We will make every effort to deliver your order within this time frame, but please note that delivery times may be affected by circumstances beyond our control.

  3. Delivery Costs: Delivery costs will be calculated at checkout and may vary based on the size and weight of the item being shipped.

  4. Shipping Method: We use a reliable courier service to deliver our products. A tracking number will be provided to you via email once your order has been dispatched.

  5. Damaged or Lost Items: In the unlikely event that your order is damaged during transit or goes missing, please contact us immediately. We will do our best to resolve the issue as quickly as possible.

  6. Signature on Delivery: All deliveries require a signature upon receipt. If no one is available to sign for the delivery, a notification card will be left and you can arrange for re-delivery or collection from the nearest depot.

Thank you for choosing art-by-olga. We are committed to providing you with the best possible customer service and experience. If you have any questions or concerns, please do not hesitate to contact us.

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